Season Passholder Online Accounts

With an Online Account, you will be able to easily access your Season Pass, Bring-A-Friend tickets and exclusive discounts, purchase your Wild Adventures LIVE! Reserved Concert Seats, experience speedy renewal, and more!

Your Online Account will give you access to everything on your smart phone at all times. If you haven't already done so, linking your current Season Pass to your Online Account is simple and can be accomplished in just a few minutes. For more information on creating an account, please click here.

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Important Information About Wild Adventures LIVE! Reserved Concert Seats


We strongly recommend creating your Online Account before Wild Adventures LIVE! Reserved Concert Seats go on sale.

Signing in to your Online Account is required to purchase tickets during the Reserved Concert Seat Pre-Sale.

  

See What All You Can Do With An Online Account

  • User Profiles | Update and manage your address, phone number, email, payment information and more. Saving your information will make future purchases even easier
  • View Current Tickets & Passes | See all your tickets and Season Passes in one place with details including the validity dates and more.
  • Link Passes | Have a Season Pass that is not linked to your Online Account? You can easily link them to your account by typing in the number found either on the front or back of each and the phone number associated with that pass. This can help you manage your family's Season Passes all in one spot!
  • Purchase Your Wild Adventures LIVE! Reserved Concert Seats | Gold and Diamond Season Passholders can purchase Reserved Concert Seats within your account during the exclusive Reserved Concert Seat Pre-Sale. Silver Season Passholders can purchase Reserved Concert Seats from within your account beginning one week later.
  • Easy Access To Bring-A-Friend Tickets & More | View your digital Bring-A-Friend tickets, refillable cups and more within your account. We'll keep them handy in your Online Account for you to present once you arrive at the park or print off ahead of time. 
  • Order History | See your entire online order history, including amounts paid and dates.
  • Renew Your Season Pass | See every Season Pass option you qualify for and renew easily online.

Ready to get started? Register now!

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How to Manage and Renew Passes within your Account

Passholders are required to have an Online Account when purchasing online. With an Online Account, you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets and exclusive discounts.

On Desktop, you can navigate to the account section of the website via Sign In (if you already have an account) or Register (if you need to create an account) in the upper RIGHT of the navigation.

If you are already logged in, the word Account will appear in the upper right.

On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT.

We are excited that you are interested in purchasing a new Season Pass! To purchase a new pass or a pass that is exclusively offered to a select group, please visit the Season Pass page and make your selections. You will be sent through a page where you simply tell us how many passes of each type you would like.

Passholders are required to have an Online Account when purchasing online. After adding to cart, you will be asked for your email address for your Online Account. Your email address will be validated and you will be asked for additional information to continue with your purchasing.

We appreciate all of our passholders and have made the renewal process super easy!

Passholders are required to have an Online Account when renewing online. With a Online Account, you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets plus exclusive discounts and speedy renewal.

This is a new feature and you will be prompted to create an Online Account during the online renewal process.

Apologies for this! If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that:

  • Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error
  • Step 2: On that same page, select "+Add Pass" to re-link that pass

Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you.

After linking, purchasing or renewing your Pass from within your online account is simple! You can find your Pass ID as well as your barcode in your online account, too.

Option #1: Passes module
On your Account Overview page, click/tap on each pass to expand and see that pass's details. From there you can click/tap "View" for your digital ticket pass.

Option #2: If that doesn't reveal your Pass and you have recently renewed or purchased that Pass, try your recent Orders module.
Once there, click/tap the arrow on the far right of your recent order. Then on that next page scroll down to retrieve your digital tickets.

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